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Cancellation Policy

1. Cancellation Deadline:

• Clients must notify us of any cancellations or rescheduling requests at least 7 days before the scheduled session date.

2. Cancellation Fees:

• Cancellations made within 7 days of the scheduled session date will incur a cancellation fee of 20% of the total session fee.

• Cancellations can also turn into future credits if you do not wish for a refund.

3. Rescheduling:

• Clients may reschedule their session at no additional cost if the request is made at least 3 days before the original session date. A $150 rescheduling fee will be charged for second reschedules.

5. Emergency Situations:

• In cases of documented emergencies or unforeseen circumstances, we may make exceptions to the cancellation policy. Please notify us as soon as possible if such a situation arises.

6. Communication:

• All cancellation or rescheduling requests must be communicated in writing via email or our designated online booking system.

7. Policy Enforcement:

• Failure to comply with this cancellation policy may result in additional charges, and we reserve the right to refuse future bookings.

8. Refunds:

• If applicable, refunds for cancellations will be processed within 7-10 business days after receiving the cancellation request and will be made using the original payment method.

19. Notification Method:

• Cancellations and rescheduling requests should be performed online.

By booking a session with Darkroom Photography Studio, you acknowledge and agree to abide by this cancellation policy. We appreciate your understanding and cooperation, as it helps us provide the best service to all of our clients.

If you have any questions or concerns regarding this policy, please feel free to contact us .

Thank you for choosing The Photography Department for your photography needs.